Privacy Policy

How JazelHouse collects, uses and protects the information shared through this site.

Last updated: September 2026

01Information Collected

JazelHouse collects only the information needed to run the site and respond to visitors. This may include:

  • Name, email address and phone number entered in a form
  • Messages sent through the contact form
  • Account login details
  • Basic technical data such as browser type, device and pages visited

02How Information Is Used

Collected information is used to:

  • Create and manage user accounts
  • Reply to questions and messages
  • Send text messages the user has agreed to receive
  • Keep the site secure and improve how it works

03Text Messages

Text messages are sent only to users who give consent on the signup form. Consent is not a condition of purchase. Replying STOP ends messages at any time and replying HELP returns assistance details. Message and data rates may apply.

04Sharing of Information

Information may be shared with service providers that help operate the site, such as hosting and messaging tools, and only for that purpose. It may also be disclosed when the law requires it.

JazelHouse does not sell, rent, or trade your personal information to third parties for marketing purposes.

05Cookies and Similar Tools

The site may use cookies to remember preferences and understand how pages are used. Most browsers allow cookies to be blocked or removed, though some features may then stop working as expected.

06Data Retention

Personal information is kept only as long as needed for the purposes described here, or as long as the law requires, and is then deleted or made anonymous.

07Data Security

Reasonable technical and organizational safeguards are used to protect personal information. No method of storage or transfer online is completely secure, so absolute security cannot be promised.

08Your Choices and Rights

Depending on where a user lives, they may have the right to:

  • Request a copy of the personal information held about them
  • Ask for details to be corrected or deleted
  • Withdraw consent to text messages
  • Object to certain kinds of processing

09Children

The site is not directed at children, and personal information from children is not knowingly collected. Any such information found will be deleted.

10Changes to This Policy

This policy may be updated from time to time. The date at the top of this page shows the latest revision.

11Contact Details

Privacy questions or requests can be sent using the details below.